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Any information that you enter on our site is only read by our professional counselors and is used to help provided accurate and detailed information about our programs. After submitting your information, please watch for an email from Elk River Treatment Program or Pinnacle Programs. Check your spam folder if you don’t see a response within an hour. If you do not receive our response, please call for assistance.

The information you submit is completely confidential and HIPAA compliant. Please read our privacy statement for more information.

Frequently Asked Questions

Q. What hours are you available to recieve calls?

A. Our office hours are generally Monday through Friday, 8 a.m. - 5 p.m. CST, however, someone is available to answer your call 24 hours a day, 7 days a week. Please feel free to call anytime day or night. We will speak to you as promptly as possible.

Q. Where are you located?

A. Our facility is located at 29495 Copperhead Lane, Elkmont, AL 35620-3531

Q. How long does your program last and when is enrollment?

A. At Elk River, we customize our length of stay to the needs of your child. There are no fixed enrollment or exit dates.

Q. How will my child keep up in school while receiving treatment?

A. At Elk River we believe no child should fall behind in school while in treatment. We provide an onsite, fully accredited academic program for grades 6-12. Our Cognia accredited program is facilitated by highly qualified and state certified teachers in the classroom.

Q. How much does your program cost?

A. Program fees include individual, group and family therapy, experiential education, accredited academic program, clothing, gear, meals, boarding and standard medical care. Program costs depend on the number of days, weeks or months that your child is in treatment. We do not require long term contracts. Please call us and we can review treatment costs with you.

Q. Do you accept insurance?

A. Yes, we do accept insurance. Please contact us to see if your insurance will cover treatment at Elk River.